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Shipping and Product Handling

Shipping and Product Handling

Shipping Time

  • Within Pakistan: Orders are delivered within 7 working days.
  • Outside Pakistan: Delivery takes 15–20 working days.

Domestic Shipping (Within Pakistan)

  • Courier Services: We use TCS, Leopards, Call Courier, and other reliable services.
  • Order Confirmation: After placing your order, you’ll receive a verification call or SMS. For Cash on Delivery (COD) orders, failure to verify within 3 days will result in cancellation.
  • Dispatch and Delivery: Once verified, your order will be dispatched within 1–2 working days and delivered within 4–5 working days.
  • Shipping Charges:
    • Orders below PKR 5,000: Delivery charges apply.
    • Orders above PKR 5,000: Free delivery.

Returns & Exchanges:

  • Customers must ship the product to our address: Sajni Clothing E-Store, Lahore, Punjab, Pakistan, 54000, including the order number on the parcel.
  • For incorrect, damaged, or incomplete orders, Sajni Clothing will cover all shipping costs. Otherwise, customers are responsible for return/exchange shipping charges.

International Shipping

  • Tracking ID: A tracking ID will be provided once the order is dispatched.
  • Sales Invoice: International customers will receive an invoice and shipment notification via email.
  • Custom Charges: Customers are responsible for any customs fees or additional charges beyond our control.

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