Shipping and Product Handling
Shipping Time
- Within Pakistan: Orders are delivered within 7 working days.
- Outside Pakistan: Delivery takes 15–20 working days.
Domestic Shipping (Within Pakistan)
- Courier Services: We use TCS, Leopards, Call Courier, and other reliable services.
- Order Confirmation: After placing your order, you’ll receive a verification call or SMS. For Cash on Delivery (COD) orders, failure to verify within 3 days will result in cancellation.
- Dispatch and Delivery: Once verified, your order will be dispatched within 1–2 working days and delivered within 4–5 working days.
- Shipping Charges:
- Orders below PKR 5,000: Delivery charges apply.
- Orders above PKR 5,000: Free delivery.
Returns & Exchanges:
- Customers must ship the product to our address: Sajni Clothing E-Store, Lahore, Punjab, Pakistan, 54000, including the order number on the parcel.
- For incorrect, damaged, or incomplete orders, Sajni Clothing will cover all shipping costs. Otherwise, customers are responsible for return/exchange shipping charges.
International Shipping
- Tracking ID: A tracking ID will be provided once the order is dispatched.
- Sales Invoice: International customers will receive an invoice and shipment notification via email.
- Custom Charges: Customers are responsible for any customs fees or additional charges beyond our control.